# PRIVACY POLICY
**Japonuts LLC**
**Website:** https://japonuts.com
**Contact Email:** admin@japonuts.com
**Last Updated:** October 30, 2026
## Introduction
At Japonuts LLC (referred to as “Japonuts,” “Company,” “us,” or “we”), we recognize that your privacy is important.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website at https://japonuts.com, use our branded mobile application, place orders, participate in our loyalty programs, or use our related products and services (collectively, the “Services”).
By using our Services, you acknowledge the practices described in this Privacy Policy.
We may update this Privacy Policy periodically. When significant changes occur, we may notify customers through our website, mobile application, or email.
If you have questions about this Privacy Policy, contact us at **admin@japonuts.com**.
## 1. Types of Information We Collect
We may collect the following information when you interact with Japonuts:
**Personal Information**
- First and last name
- Email address
- Phone number
- Billing and delivery addresses
- Account and loyalty program information
- Order history and preferences
- Information you provide when contacting customer support
**Payment Information**
When you place an order, payment information is processed through our authorized payment processing partners. Japonuts does not directly store complete credit card numbers on its own servers.
**Technical and Usage Information**
We may collect information such as your IP address, browser type, device information, operating system, pages visited, application activity, and interactions with our Services.
## 2. How We Collect and Use Information
We collect information when you create an account, place an order, register for promotions, subscribe to marketing communications, contact us, or otherwise interact with our Services.
We may use this information to:
- Process and fulfill pickup, delivery, and catering orders
- Communicate order confirmations and updates
- Manage customer accounts and loyalty programs
- Provide customer support
- Improve our website, mobile application, and products
- Send promotional emails or text messages where permitted
- Analyze website and application performance
- Prevent fraud and protect our Services
- Comply with applicable legal obligations
## 3. Cookies and Analytics
Our website may use cookies and similar technologies to remember customer preferences, support website functionality, measure performance, and understand how visitors use our Services.
We may use third-party analytics and advertising services to help improve our website and marketing campaigns.
You may adjust your browser settings to manage or reject cookies. Some website functions may not work properly when cookies are disabled.
## 4. Sharing of Information
Japonuts does not sell or rent customer personal information as a standalone product.
We may share information with authorized service providers when necessary to operate our business, including:
- Point-of-sale and online ordering providers, including Toast
- Payment processors
- Delivery and fulfillment providers
- Website and mobile application service providers
- Customer loyalty and marketing platforms
- Analytics and advertising providers
- Customer support and technology vendors
These providers may receive information necessary to perform their services, subject to applicable contractual and legal requirements.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
## 5. Accessing, Updating, and Deleting Information
You may request access to, correction of, or deletion of personal information associated with your Japonuts account by contacting:
**Japonuts LLC**
Attn: Privacy Compliance Officer
Email: admin@japonuts.com
We may retain certain information when necessary for order records, financial reporting, fraud prevention, legal compliance, or other legitimate business purposes.
## 6. Marketing Communications and Customer Choices
With your permission or where otherwise permitted by law, Japonuts may send promotional emails or text messages about products, discounts, events, and special offers.
You may unsubscribe from promotional emails using the unsubscribe link included in those messages.
For promotional text messages, you may follow the opt-out instructions provided in the message, such as replying STOP where supported.
Opting out of promotional communications does not prevent us from sending necessary transactional messages regarding your orders or account.
## 7. Information Security
Japonuts takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We work with third-party technology and payment service providers to support secure ordering and payment processing.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
## 8. Children's Privacy
Our Services
